FlowerRova · customer information
Privacy policy
How to share order details with FlowerRova and contact us about your information.
Information for your order
When you contact us, share the sender and recipient contact details, delivery address, requested date and card message needed for the order. Avoid including medical information or other sensitive personal details in a gift message.
The website and messaging services
The enquiry form prepares a message for you to send through LINE or WhatsApp, or copy to your clipboard. Those services handle messages under their own privacy policies. Information you send to FlowerRova is used to discuss and fulfil your order, coordinate delivery and handle support enquiries.
Advertising technology
This website loads a Google Ads tag and records clicks on LINE, WhatsApp and phone links. Events can include the page path, selected value and contact channel. Google may process device, network and cookie information. Opening a third-party link also connects you to that service.
Recipient and delivery information
Provide contact and access details that are appropriate to share for delivery. Tell us if there are special instructions about the card, sender name or handover. Delivery coordination requires the relevant order and address details.
Questions and requests
Contact hello@flowerrova.com to ask about information associated with your order, request a correction or deletion, or raise a privacy concern. Include enough detail to identify the order without sending unnecessary personal documents.
Contact FlowerRova
78 Soi Sukhumvit 34, Khlong Toei, Bangkok